Retail GazetteBusiness & Tech• 7 min read
Why social media is sending Gen Z back to the high street

speaks to Keith McDonald, vice president of small merchant partnerships at American Express, about the rise of the ‘viral pilgrimage’, what Gen Z wants from stores and why retailers need to make sure the experience lives up to the hype.
Read the full story at Retail Gazette
Havoc links to the original reporting — the full story stays with the publisher.
Was this worth reading?Sign in to vote