Watch: Dunelm puts ‘autumn glow-ups’ at the heart of latest campaign

At the Helm: Protecting your brand when a key employee leaves

It is often said that people buy from people, so it makes sense for advice firms to differentiate themselves using the personal brands of their key staff. Clients, and potential clients, are more likely to gravitate towards advisers they have something in common with. Long-term

John Lewis head of retail media: “It’s vital that anything we do builds on trust with customers”

Tom Langley, head of retail media for the John Lewis Partnership, says the next phase of growth will depend on retailers proving they can deliver measurable value for brands without compromising the customer trust that underpins their businesses.

It's raining, the transport isn't working, and now an Android app wants to walk out in solidarity