The GuardianUK News & Comment• 1 min read
Stop relying on AI chatbots for customer care, UK banks and energy firms told
Published
Citizens Advice says providers of essential services such as energy, banking, phone and internet should guarantee the ‘right to talk to a human’ Stop relying on AI chatbots for customer care and guarantee the “right to talk to a human”, Citizens Advice has urged essential service…
Read the full story at The Guardian
Havoc links to the original reporting. The full story stays with the publisher.
Was this worth reading?Sign in to vote